Adam Pines

Chief Growth Officer SureCo

Adam leads growth at SureCo and focuses on deepening relationships with carriers, brokerages, and other partners to enhance our commitment to deliver effective health coverage solutions for working Americans. Before SureCo, he held marketing and revenue leadership roles at major corporations such as Time inc (Meredith Corp.), AOL, and Bridgewater Associates. He began his career as a journalist stationed globally with Al Jazeera and ABC News. Adam holds a BA in Literature from Tel Aviv University, and an MBA from Harvard Business School. He resides in Los Angeles with his partner and their beloved yet high-maintenance dog, Nell.

Transforming Modern Insurance Models with Data and AI

11:50 AM Panel: Meeting Changing Expectations – Turning Insights into Engagement for More Personalized Connections

Insurance is no longer judged only against other carriers—it’s compared to the seamless, curated experiences people receive from retailers, streaming platforms, and digital-first brands. As expectations evolve, insurers face both opportunity and responsibility: how to deliver tailored products, clear communication, and meaningful choice without crossing the line on data privacy. This panel will explore the innovations reshaping personalization in insurance, from product design and underwriting to customer engagement and service delivery. Panelists will examine the balance between enabling informed decision-making for policyholders and equipping agents and brokers with the tools they need to guide those conversations. Attendees will gain insight into:

How personalization is influencing product offerings, pricing, and customer relationships
The tension between personalization and privacy—and how regulation is shaping the conversation
Practical ways to simplify complex choices so that customers feel empowered, not overwhelmed
The role of agents and brokers in bridging technology-driven insights with human guidance

Check out the incredible speaker line-up to see who will be joining Adam.

Download The Latest Agenda