Digital Insurance Summit 2025 | customer-first insurance innovation

April 28 - 29, 2025

Westin Copley Place - Boston, MA

Deborah Battaglia

SVP, Customer Experience Assurant

As the SVP of Customer Experience (CX), Deb drives CX strategy throughout the global Assurant enterprise by leveraging strong talent, cutting-edge CX methodologies and human-centered design. Prior to Assurant, she spent 18 years at USAA in a broad range of disciplines, including Operations, Product Management, DE&I, HR, Agile and Strategic Business Transformations. Deb has long held a passion for the development of women and girls and a strong drive to make an impact in her community. She is an avid hiker and world traveler and takes off from Atlanta, Georgia, where she resides with her family.

Check out the incredible speaker line-up to see who will be joining Deborah.

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