Digital Insurance Summit 2025
April 28 - 29, 2025
Westin Copley Place - Boston, MA
Erica Gnajek is a Solution Architect at Liferay who is enthusiastic about enabling others to take the most out of Liferay to implement solutions. She has been with Liferay for nearly 4 years, and has worked to help Liferay grow into a premier Digital Experience Platform.
Day 1 – Monday, April 28, 2025
2:35 PM Presentation: Transforming Insurance CX Through Personalization, Efficiency, and Risk Innovation
The insurance industry is evolving rapidly, with rising customer expectations, operational inefficiencies, and increasing climate risks creating major challenges. In this session, Liferay's Erica Gnajek will explore how Digital Experience Platforms (DXPs) can help insurers:
- Boost Productivity – Automate workflows, streamline processes, and empower agents and insured customers with self-service tools.
- Enhance Personalization – Leverage AI-driven content, intelligent segmentation, and tailored digital experiences.
- Improve Risk Assessment – Integrate third-party data for a comprehensive view of climate and disaster risks.
Join us to learn how Digital Experience Platforms helps insurers stay agile, competitive, and deliver exceptional customer experiences.
Check out the incredible speaker line-up to see who will be joining Erica.
Download The Latest Agenda