April 28 - 29, 2025
Westin Copley Place - Boston, MA
Howard joined Plymouth Rock in 2011 and leads the independent agency Customer Solutions organization. He and his team provide Customer Service, Rate Pursuit, Agency Service Center and Book Transfer Services. In addition, Howard oversees the digital and Omni-channel transformation efforts. He has more than three decades of experience delivering customer experience in the insurance and financial services industries. Prior to joining Plymouth Rock, Howard was Vice President of Customer Solutions at eSurance. He also served in key leadership roles at Fidelity and Putnam Investments. Outside of the office, Howard enjoys spending time with his family of four and two grandchildren and endless number of family pets.
Check out the incredible speaker line-up to see who will be joining Howard.
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