Manny Johl | Digital Insurance Summit

Digital Insurance Summit 2026

May 18 - 19, 2026

Westin Copley Place - Boston, MA

Manny Johl

Manny Johl

Insurance Lead Plaid

Transforming Modern Insurance Models with Data and AI

2:55 PM Track B: Client Case Study: The Right Kind of Friction: Balancing Fraud Prevention and Digital Experience in Insurance

The number of fraud claims are staying consistently high or event increasing according to 74% of respondents to the Reinsurance Group of America’s 2024 Global Claims Fraud Survey, signaling a persistent and escalating challenge for insurers. As claims become increasingly sophisticated, identifying and preventing fraud has become a critical responsibility. This presentation from experts at Plaid Payments explores how carriers can strengthen their defenses, leverage emerging technologies, and empower teams to respond to suspicious activity before it escalates. Attendees will gain practical insights into:

  • Understanding the evolving landscape of fraud
  • Creating proactive measures to detect and prevent fraudulent claims early
  • Employing technology and data analytics to uncover suspicious patterns
  • Educating teams on evolving fraud tactics and frontline vigilance

Check out the incredible speaker line-up to see who will be joining Manny.

Download The Latest Agenda