Digital Insurance Summit 2025 | customer-first insurance innovation

April 28 - 29, 2025

Westin Copley Place - Boston, MA

Michael Kirkpatrick

Chief Experience Officer, Owner Centric Park

Michael Kirkpatrick owns Centric Park, a human-centered design firm providing customer experience design and strategy for Insurance & Financial Services clients. Michael is a designer, strategist and entrepreneur who’s had a diverse career leading experience efforts at Bain Consulting, Hasbro Toys and within student lending before leading and eventually founding a design consultancy. Michael has lead award-winning digital product design programs that drive engagement, loyalty and satisfaction for numerous F 500 companies. Michael is a father, New Englander and industry leader/speaker on how best to design digital products for humans.

Check out the incredible speaker line-up to see who will be joining Michael.

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