April 28 - 29, 2025
Westin Copley Place - Boston, MA
Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance enterprise solution to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Today, Balto has guided over 250 million calls, provided over 450 million real-time recommendations, and driven millions in increased revenue, and has a 4.8-star rating on G2.
Balto is trusted by top contact centers, including AmTrust, National General Insurance, and American Homes 4 Rent.