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Now celebrating its 100-year anniversary, State Farm is one of the biggest and longest lasting insurance companies in the US. However, making it to your centenary doesn’t happen by accident. In this special case study, we take a deep dive into State Farm and some of the ways this storied brand has remained relevant in an ever-evolving landscape.

The world of digital insurance is constantly evolving and one thing we see consistently in brands which stand the test of time is that they are not afraid to adapt to changing times and remain agile and open minding in the face of change. In this special Digital Insurance Summit case study, we discover how Farmers Insurance has remained relevant in the contemporary insurance business.

In this brief report, we highlight the latest strategies and technologies adopted by Bajaj Allianz, FM Global, Liberty Mutual, Polly, and more to help you stay competitive and gain competitive advantages that will help you maintain and gain customers.

Insurance CIOs now have a mandate to build an expansive digital strategy and transform their organizations. In the coming years, insurance companies could achieve new levels of efficiency in addition to a digitally enhanced customer experience. This study explores what high-level trends insurance CIOs are focusing on while designing their digital strategies over the next few years. Readers will also find deposition from technology executives in the insurance industry as well as key suggestions for strategy and technology adoption.

Today, customers go online to compare insurance policies and rates before making a purchase, and often reach out digitally to ask questions and obtain additional information. This means the insurance industry must adapt to growing rates of digital engagement to stay competitive. This report explores why digital engagement is so important for the insurance industry. It also analyzes how far insurance companies have come in their efforts toward digital engagement and reveals some of the best ways to engage with customers online.

See how Drips reinvigorated AIS’ Quoted Not Sold follow-up approach with a conversational messaging strategy. The result? Increased engagement with AIS’ audience and a higher rate of conversion for inbound phone calls.

From its humble beginnings simply trying to help farmers get a fairer deal on their automobile insurance to its current position as one of the largest and most recognized brands in the insurance world, Nationwide has been on a near century-long journey of growth, discovery, and innovation.

In this brief report, we highlight some top digital insurance challenges, as well as the latest strategies and technologies adopted by Clover Health, Cover Genius, General Motors, and Hippo to help you gain competitive advantages in customer satisfaction and digital innovation.

In this brief report, we highlight some top digital insurance challenges, as well as the latest strategies and technologies adopted by Ladder, Marsh, Metromile, and State Farm to help you gain competitive advantages in customer satisfaction and digital innovation.