Alex Kupferman | Digital Insurance Summit

Digital Insurance Summit 2026

May 18 - 19, 2026

Westin Copley Place - Boston, MA

Alex Kupferman

Alex Kupferman

Corporate Vice President, Strategy & Innovation New York Life Insurance Company

Innovation for Efficiency: Streamlining Insurance Experiences and Operations

12:30 PM Panel: Imagining an “Amazon-Like Future” of Insurance

What if buying and managing insurance was as seamless as ordering from Amazon—personalized recommendations, one-click transactions, real-time updates, and frictionless service? While this may sound futuristic, the foundation for that vision is already taking shape. In this panel, we will explore how new technologies and data models are paving the way toward an Amazon-like experience in insurance and discuss some practical steps insurers can take today to experiment, partner, and prepare for this future. Attendees will leave with a clear sense of how the insurance industry can evolve into a proactive, digital-first model that meets the specific needs of policyholders and drives growth. You’ll gain insights into:

  • What a fast, personalized, automated, and digitally-native customer journey could look like in insurance
  • Real-world examples of parametric insurance and real-time risk data in action
  • Identify opportunities to automate underwriting, risk assessment, and claims processes

Check out the incredible speaker line-up to see who will be joining Alex.

Download The Latest Agenda